Robot
Pharmacy
Singapore's first automated prescription medicine dispensing network. A series of AI-verified robotic dispensing systems — from the flagship EMDM to portable GoBox units — deployed across 1doc's clinic and community network.
FIRST DEPLOYED
2023 - Singapore
CERTIFIED
HSA
TECHNOLOGY LEAD
Sam Koh, CTO, 1docAI
The Robot Pharmacy Series
The 1doc Robot Pharmacy Series transforms how prescriptions are managed and dispensed across Singapore. Each system in the range is designed for a specific clinical context — from high-volume clinic pharmacies to portable community deployments.
Why robot pharmacy matters
Medication errors are one of the most preventable causes of patient harm in community healthcare. The 1doc Robot Pharmacy Series addresses this through AI-verified prescription checking, automated dispensing that eliminates manual handling errors, and NEHR integration that ensures every dispensing event is linked to the patient's complete health record.
At scale — 1,000 robot pharmacies deployed island-wide — this infrastructure becomes a core component of Mission Zero: ensuring that every patient receives the right medication, at the right dose, at the right time, every time.
Frequently Asked Questions
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The 1doc Robot Pharmacy is an automated medication dispensing system that verifies, sorts, and dispenses prescriptions without manual handling. It was Singapore's first automated prescription medicine dispensing machine when it launched in 2023, and is certified by the Ministry of Health and integrated with Singapore's National Electronic Health Record (NEHR). -
Yes. The system uses AI verification to check every prescription before dispensing — cross-referencing against the patient's medication history, known allergies, and potential drug interactions from their Evidence Graph record. NEHR integration means every dispensing event is logged and auditable.
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AVA and AHA serve different functions within the 1docAI ecosystem. AVA (AI Virtual Assistant) is the patient-facing interface — the conversational health companion patients interact with directly. AHA (AI Health Coach Assistant) is the clinical monitoring layer that supports health coaches in managing continuous patient care, operating behind the scenes across the wearable telemetry and Evidence Graph data.
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With your consent, AVA can access relevant information from your Evidence Graph — your 1doc health record — to provide personalised guidance. Data access is governed by Singapore's Personal Data Protection Act (PDPA) and you control what AVA can and cannot access.